Tracy Allen has led Derbyshire Community services since 2011 and they have had consistently high staff satisfaction in their annual surveys - the podcast explores how this has happened and what they do to improve day by day.
The podcast explores the “DCHS” way and how that has set a simple but effective framework for the values, expectations and behaviour within the organisation.
Tracy describes how to create psychological safe teams, but teams that challenge themselves, especially with service user and patient views on hope well they are doing.
The podcast hears from Tracy’s leadership style and personal impact and advice to people embarking on their leadership career.
https://dchs.nhs.uk
Twitter: @TracyAllenDCHS