Fed up with standards below what was acceptable and poor staff survey results, Combined started on a ‘listening project’; listened to their people and made changes. Buki explains how they did this, what has changed and gives insight into her leadership approach.
The Combined Trust has been the professional home for Buki, over 25 years - as an older age psychiatrist and now chief executive.
The leadership team were fed up with standards below what was acceptable and poor staff survey results, Combined started on a ‘listening project’; listened to their people and made changes. This has led to an ongoing engagement culture and approach hard wired with specific levers and understanding how great teams work.
Buki explains how they did this, what has changed and gives insight into her leadership approach.
Twitter: @combinedNHS
www.Combined.nhs.uk