Henrietta is the first Patient Safety Commissioner and is a champion for patients. She discussed how she leads the drive to improve the safety of medicines and medical devices. Her aim is to improve how patients are listened to by the healthcare system, the government, and the NHS to place them at the heart of decision making.
Henrietta discusses how she works across regulatory and accountable organisations to promote patient safety by putting patients first, as well as the importance of listening to patients’ views.
During the episode Henrietta discussed people who have inspired her; the roles she has undertaken that have prepared her for this role and the impact she is/will be making in safety of patients.